FAQ
When do I order? When will my order be delivered?
We ask to get your weekly orders by the cut-off time on Thursday at midnight, and will make it ready and deliver to your door on Sunday (in 2 days).
Where can Lovinlunch kits be delivered?
Our service is currently available in the cities of Vancouver, North Vancouver, West Vancouver, Burnaby, Coquitlam, Port Coquitlam, New Westminster, Richmond and Delta. We are working to expand our service to more areas in Metro Vancouver and eventually beyond it.
We are glad to hear from you if you live outside of our current service area and would like to sign up. Subscribe to our updates, follow us on Instagram - we'll let you know when we roll out in your neighbourhood.
What ingredients and equipment do I need to have at home
Usually all you will need to have at home is salt, pepper and vegetable oil. Occasionally, some recipes might require butter. We got you covered on everything else!
For cooking equipment, a range of pots and pans are great. Mixing bowls. Spatulas and mixing spoons too. A baking sheet.
Where do you source your ingredients from?
The quality and freshness of our ingredients are very important to us, we work directly with local suppliers and distributors to ensure we get the best quality ingredients.
What age groups are these meals for?
Lovinlunch meals are designed with kids ages five (5) to twelve (12) in mind. Yet, based on our tasting trials, adults and teenagers enjoy our meals as much as young kids. Give it a try if you are in the Greater Vancouver area (check our current service area- we constantly expand!)
Where are my meals being prepared and delivered from and how long will they stay fresh?
Our meal kits are prepared in a commercial kitchen in Vancouver following Vancouver Coastal Health food safety guidelines. The kits are packaged in insulated containers with ice packs so food stays within safe temperature range during delivery. The kits contain fresh fruits and vegetables and we strongly recommend consuming it within 5 days from the delivery. Until then we recommend to keep it in a refrigerator.
Where do you source your ingredients from?
The quality and freshness of our ingredients are very important to us, we work directly with local Vancouver suppliers and distributors to ensure we get the best quality ingredients.
Our Packaging and Environment
We strive to always choose the most sustainable packaging options and positively impact our local community and environment.
We use reusable cooler bags that are thoroughly cleaned and sanitized between uses with Health Canada recommended disinfectants before they are put back into rotation.
We ask that you leave your cooler bag with ice packs on your doorstep when you expect your next delivery. Our delivery person will collect them when dropping off your order.
It is also possible to return your rinsed soft plastics back to us for recycling in your cooler bag. *Please note, we are unable to accept items that contained raw meat or other household recyclables that were not sent by Lovinlunch.
If you are not placing any new orders and have extra cooler bags, we would like to pick them up from you. Please send us a note and we will be happy to schedule a free bag pick up.